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Automated follow-ups

Automated follow ups inside Gmail

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    How automated follow ups work

    • Our follow-ups send as replies to the original email, making your emails feel personalized
    • If the recipient replies, the automated follow-ups will be canceled

    Add Automated Follow Up Sequence

    1. In the sequence editor, click 'Add follow up'

    Configure Time Between Automated Follow Ups

    1. Click the Edit pencil icon
    2. Edit the number of days you'd like to wait before it sends the follow up

    Edit and Personalize Automated Follow Ups

    1. You can edit and customize these follow-ups just like any email. Learn more about email personalization.

    Send a Follow Up If Recipient Replies

    Although less common, you can configure DropResponder to send follow-ups no matter what, even if they reply.

    1. Toggle 'Advanced Options' at the bottom
    2. Check the box for 'Reply Regardless'
    3. Click 'Save'

    Send Follow Ups at Specific Times of Day

    You can choose to send your follow up at a specific hour of the day, for example, 1:00 PM.

    This works how you would expect: If you send your first email at 3PM on Monday, and then two days later you set a follow up for 1PM, it will send the follow up at 1PM on Wednesday.

    1. Click the Settings icon in the top right of the email editor
    2. Select what time of day, and the time zone
    3. Click the 'Save' button

    You can configure your follow up emails to never be sent on the weekend.

    If you check the box "skip weekends?", and a follow-up email falls on a Saturday or Sunday, then DropResponder will wait until Monday to send the email.

    Configure Default Timezone

    You can also customize the time zone it will send at. If you don't select a time zone, it will use the default time zone for you. You can edit your default time zone from the settings page: